We’ll send you a welcome pack - including pre-paid postage and a quick-start guide with tips to get the most from your box.

Fill any sturdy box with the items you no longer need — we accept all sorts, including tangled jewellery, odd bits, and broken pieces.

Pack items carefully and with tissue or bubblewrap to keep them safe.

Please do not send restricted or breakable items (including porcelain, china, or glass), and coins can only be sent with other items (no current 50p or £2 coins).

Use the Free Postage label provided to drop off your box at any Post Office or book a free doorstep collection on the Royal Mail website. No fees, no fuss.

We’ll carefully value your items and be in touch within a few working days. Choose to be paid straight away — or get your items returned, free of charge.