This Agreement is between Antique Buying Collective and you, the Customer. By using the Services and/or Website, you agree to these terms and conditions.
- “Appraise”: An assessment by Antique Buying Collective of an Item’s condition and market value, resulting in an Offer or Rejection.
- “Box”: A cardboard box for sending your Items.
- “Contract”: A legally binding agreement for us to purchase your Items at the offered price.
- “Customer/You”: Any individual using the Services.
- “Force Majeure Event”: Circumstances beyond control, such as natural disasters, war, or government actions.
- “Free Selling Pack”: Materials provided for sending Items to us after requesting via the Website.
- “Higher Insurance Tier”: Insurance levels based on Box value: Tier 1 (up to £300), Tier 2 (£300.01 - £1,000), Tier 3 (£1,000.01 - £10,000).
- “Item”: Goods you wish to sell to us.
- “Offer”: A price proposal for your Items.
- “Reject”: Decision by Antique Buying Collective not to purchase your Item.
- “Services”: The services offered by Antique Buying Collective as described on the Website.
- “Settlement”: Payment for a successful insurance claim.
- “User”: Anyone accessing the Website.
- “Antique Buying Collective/We”: Antique Buying Collective, operated by The Antique Buying Collective Ltd. Company Registered Address: Avaland House, 110 London Road, Apsley, Hemel Hempstead, HP3 9SD.
- “Website”: antiquebuyingcollective.com and associated applications.
This Agreement may change from time to time. It applies to private individuals, not businesses or organisations. By using our Services, you confirm you are over 18, legally able to sell Items, and based in the UK. We may delete accounts or reject goods in violation of the Agreement. Our Privacy Policy applies to your use of the Website.
We accept Items in the following categories:
- Amber, Binoculars, Brass, Cameras, Cigarette Cases, Lighters and Smoking Collectables, Clocks, Coins and Currency, Costume Jewellery, Diamonds, Masonic Regalia, Pewter, Silver & Silver Plate, Sunglasses, Toys, Vintage Collectables, Vintage Electronics, Watches, Writing Instruments.
We also accept items from the following categories upon prior agreement:
- Advertising and Enamel Signs, African and Tribal, Antique Maps and Cartography, Architectural Items Gardens and Industrial, Arms and Armour, Art Deco, Art Noveau, Asia and the Far East, Auto Memorabilia, Barometers, Books, Boxes, Bronze Statues and Sculptures, Carpets, Ceramics, Classic Vehicles (Motor Cars and Motorbikes), Decorative Items, Fossils, Glassware, Kitchenware, Large Clocks, Lighting, Marine and Nautical, Metals, Miniatures, Musical Items, Original Artwork, Photographic Equipment and Photos, Prints, Scientific Instruments, Sporting Items, Textiles, Vintage Handbags and Purses, Wine, Whisky and Alcohol.
- If sending fewer than 10 Items, contact customer services. We may reject Boxes with fewer Items or those outside the Acceptable Categories. A £15 fee may apply, payable by you, for returning non-acceptable Items.
- Biros and Plastic Pens, Books and Comics, Buttons, Clothing, Coin-Only Boxes, DVDs, CDs and VHS, Electrical Items, Firearms and Guns, Furs and Taxidermy, Furniture, Glass and Ceramics, Mobile Phones, Modern Toys, Porcelain and China, Vinyl Records.
Sending Restricted Items voids insurance, and we are not liable for loss or damage.
You can send Items via Post Office or home collection. Boxes must be properly packaged, and postage labels must be affixed as instructed. Insurance covers up to £300 unless a higher tier is arranged. We are not responsible for any loss or damage caused by insufficient packaging or failure to follow instructions. Complaints for lost Boxes must follow our procedure.
Upon receiving your Box, we will appraise your items within five working days and inform you of the results by phone. If we're unable to reach you by phone, we'll follow up via email or SMS.
Should we make an offer after the appraisal, it will be valid for five working days. If you don't respond by phone or email after another seven days, we may send an email asking you to get in touch regarding your offer.
You will be deemed to have accepted the offer if you inform us within this period via phone, email, or SMS.
If no response is received within 14 days, your items will be considered abandoned, and we reserve the right to dispose of them. You agree that we are not responsible for any direct or indirect loss resulting from your failure to respond within the offer period.
If you contact us after 14 days, we may no longer have your items in our possession. Ownership and risk in the items do not transfer to us until a contract is finalised through offer acceptance or abandonment of items.
Once you accept an offer, a binding legal contract is formed, and ownership of your items will transfer to Antique Buying Collective in exchange for the agreed-upon payment.
If you decline an offer, your items will be returned to you, as outlined in section 7.
Payment for accepted items will be made as specified in section 10.
You have the right to cancel the contract under section 8, but due to the nature of our business, once you accept the offer, cancellation rights will expire.
The Antique Buying Collective reserves the right to reject any item without obligation to explain the reason for rejection.
If your items are rejected, we will notify you via email. If we do not appraise your items within 14 days, they will be considered rejected.
Rejected items will be returned to your registered address. We may accept some items from a group and reject others. In such cases, rejected items will be returned at no cost to you.
Items rejected by Antique Buying Collective should arrive back within 5-10 working days. If returned items are not collected after a delivery attempt, they will be held for 28 days before being deemed abandoned.
If a box arrives without identifying details and we receive no contact from you, we will hold the items for 28 days, after which they will be deemed abandoned and disposed of.
You have the legal right to cancel any Contract with us within 14 days starting from the day after the Contract is formed. This period is called the “Cancellation Period.” However, the Cancellation Period ends immediately once we start providing Services.
Your right to cancel any Contract with Antique Buying Collective for selling Items ends immediately once you confirm acceptance of the Offer and funds are transferred to you. If, after sending Items, you decide not to proceed with the appraisal, you can notify us in writing, and your Items will be returned as outlined in clause 6.
If you request cancellation after we’ve begun providing the Services but before processing your Items, we will try to cancel the Contract, though we cannot guarantee this. Once you accept the Offer, cancellation is no longer possible under clause 6.
To cancel, contact us at within the Cancellation Period.
You must not send any illegal, hazardous, or restricted items as outlined by our postage partner’s restrictions: https://www.parcelforce.com/help-and-advice/sending/prohibitions-and-restrictions. Breaching this may constitute an offence, and we may report you to the relevant authorities.
If you send restricted Items, Antique Buying Collective reserves the right to handle them as deemed appropriate without payment, including reporting to the police. We have a zero-tolerance policy on stolen goods and will report suspicious items to law enforcement.
You agree to cover any losses or damages we incur due to your breach of clause 9. We are not liable for any loss or damage you suffer from breaching this clause, including any criminal prosecution.
Items must only be sent for appraisal purposes. We do not offer storage services and may charge for any costs related to your breach of this clause.
Payments will be made by bank transfer as chosen by the Customer when accepting the Offer. Antique Buying Collective will process payments within 48 hours of accepting your Offer via:
- Bank transfer using the provided details (may take up to two days to clear)
We are not liable for errors in the payment details you provide. Any loss resulting from incorrect payment details is your responsibility.
Payment times may vary, particularly during busy periods or holidays, and we are not liable for losses resulting from delays.
ot guarantee the continuous availability of our website. It may be suspended or withdrawn for operational reasons, and we will try to give reasonable notice.
Our website is intended for UK users, and we do not guarantee its appropriateness for other regions.
If you are given login credentials, you must keep them confidential. We reserve the right to disable any credentials if misused.
We do not guarantee our website is secure or virus-free, and you are responsible for protecting your device when accessing it.
Misuse of our website, including introducing harmful material or attempting unauthorised access, is a criminal offence under the Computer Misuse Act 1990. Any such breach will be reported to the authorities.
Claims for missing or damaged Items must be submitted within 28 days of the Box being posted. You must provide a valid postage receipt from our approved postage partner, Parcelforce. If you cannot provide this receipt, you cannot claim for loss or damage.
We are not responsible for Boxes sent using any postal service not listed in clause 5. Boxes sent using alternative couriers are not covered for loss or damage.
Antique Buying Collective is not liable for missing or damaged Items that breach the restricted items list in clause 4 or 9.
Our liability to you for breach of Contract, negligence, or other issues is limited to foreseeable losses and capped at the value of the Offer. We are not responsible for:
- Indirect, unforeseeable, or consequential losses
- Loss or damage caused by third parties
- Loss of profit, income, or anticipated savings
Nothing in this Agreement excludes or limits our liability for death or personal injury caused by negligence or any matter where exclusion would be illegal.
As a consumer, you have legal rights under this Agreement. Advice is available from Citizens Advice or Trading Standards.
If your Box is lost or items are damaged, you may be entitled to claim under our insurance policy. Please refer to our insurance policy for details.
To file a complaint, contact us at m, including your reference number. We aim to respond within five working days.
If unsatisfied, you may submit your complaint to an Alternative Dispute Resolution (ADR) provider after following our internal procedure.
All notices to us must be sent to m. We may give you notice via email or postal address provided during your order.
You cannot transfer this Agreement without our written consent. We may transfer our rights or obligations without notifying you.
We are not liable for delays caused by Force Majeure events. If such events persist for over a month, either party may terminate the Agreement with 7 days’ notice.
Failure to exercise a right does not constitute a waiver. Waivers must be communicated in writing.
If any provision is deemed invalid, the remaining terms continue in effect. We reserve the right to revise this Agreement as needed, and you will be notified by email.
This Agreement is governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of its courts.
The Antique Collective
31 Lower Road
Chorleywood WD3 5LQ
Open: 10am-4pm, Tue-Sat
© The Antique Buying Collective Ltd. Company Number: 16018337
